Our tools are made from high-quality materials including stainless steel, carbon steel, and FSC-certified hardwood for handles. Stainless steel provides excellent rust resistance and durability, while carbon steel offers superior strength for heavy-duty applications.
Our minimum order quantity (MOQ) varies by product. Generally, MOQ starts at 100 units per item. For customized products or OEM orders, MOQ may be higher. Please contact our sales team at [email protected] for specific pricing and MOQ details.
Yes! We offer comprehensive OEM services including custom logo printing (laser engraving, silk screening, hot stamping), custom packaging design, and product modifications. We can also develop new products based on your specifications. Contact us to discuss your customization needs.
Shipping times vary by destination: Asia (5-10 business days), Europe (10-20 business days), North America (12-25 business days), Oceania (15-30 business days). These are estimates and may be affected by customs processing and other factors beyond our control.
All our garden tools come with a 5-year warranty against defects in materials and workmanship. This warranty does not cover normal wear and tear, misuse, abuse, or accidental damage. If you experience a warranty issue, please contact us with photos and we'll provide a resolution.
Yes, we can provide product samples for quality evaluation. Sample costs and shipping fees apply, but we can credit these costs against your first bulk order. Contact us to request samples and discuss pricing.
We accept T/T (Telegraphic Transfer), L/C at sight, PayPal (for sample orders), and Alibaba Trade Assurance. Payment terms are typically 30% deposit, 70% balance before shipment for first orders, with negotiable terms for established customers.
Clean tools after each use, especially if they come into contact with soil containing moisture. Dry thoroughly before storing. Occasionally oil metal parts with mineral oil to prevent rust. Store in a dry place. Wooden handles can be treated with linseed oil periodically.
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